About ProSquad
Getting a good pro at home should not feel like a gamble.
ProSquad is a coordinator for home repairs in Kuala Lumpur and Selangor. You WhatsApp us, we confirm a fixed quote, and a vetted independent pro turns up. You pay after the job.
Why we exist
We kept hearing the same four stories.
Ask around in Klang Valley and everyone has one. These are the problems ProSquad is built around.
The no-show
You take time off, wait all morning, and nobody comes or calls. We agree an arrival window with you, keep you updated, and send a replacement if a pro falls through.
The upsell
A cheap headline offer turns into a list of parts that "must" be replaced. With us the price is confirmed before work starts, and any extra needs your yes first.
"My regular guy retired"
The one technician everyone trusted stops taking calls, and every company after him disappoints. We keep a network of vetted pros so there is always someone reliable to send, and you can ask for the same pro again.
The platform bypass
On directory apps, the contractor you found messages you privately and the platform disappears when something goes wrong. Your quote, schedule and follow-up stay in one WhatsApp thread with a coordinator, start to finish.
How the network works
A coordinator in the middle. Independent pros doing the work.
ProSquad does not employ the pros and does not do the repairs itself. We run the part that is usually missing: finding and checking pros, understanding your problem, matching you with an available pro, relaying the quote and messages on WhatsApp, and keeping the conversation in one place. The agreement for the work is between you and the provider.
The pros on our network are independent tradespeople and small businesses. They keep their own skills and standards; we hold them to ours: a pro who does not meet them stops getting referrals from us.
How we work
Four things we do, in plain words.
Quote before work
The provider sends a quote on WhatsApp before work starts, so you know what you are agreeing to.
Speed first
Message any time. Coordinators are online 24/7 and look for an available pro who can come soonest, including nights, weekends and public holidays.
Vetted before joining
We check identity, trade experience and references before a pro joins our network.
Someone answers
A real coordinator replies on WhatsApp and can relay messages between you and the provider. ProSquad does not guarantee or warrant the work.
See how a job runs, start to finish.
Or just send us a photo of the problem on WhatsApp. A coordinator will reply and connect you with an available pro.
Coordinators online 24/7