No hot water
Could be the element, the thermostat or the supply. Diagnosis comes first, then a quote for the fix.
We look for the soonest available pro
Water heater repair in KL, diagnosed before parts.
No hot water, a tripping breaker or a leaking heater? Send the heater type and a photo on WhatsApp any time. Coordinators are online 24/7, and we look for a vetted pro on our network who is available and can come soonest.
Coordinators reply on WhatsApp any time. Parts are only replaced after you agree in the chat.
Example job ticket
Upfront quoteInstant heater, no hot water
- Quote
- Confirmed on WhatsApp
- Arrival
- Window agreed with you
- Pro
- Vetted, on our network
Fast, any time
Message any time, nights and weekends too. We find an available pro who can come ASAP.
Vetted pros
Every pro on our network is checked before they join.
Quote before work
The provider sends a quote on WhatsApp before work starts.
Coordinators 24/7
A real person on WhatsApp who can relay messages between you and the provider.
What we arrange
Water heater jobs, instant and storage.
Most requests are one of these. Not sure which applies? Describe the symptom and send a photo. The coordinator will tell you honestly what it likely is.
Breaker trips when heating
Switch the heater off and message us. Repeated tripping is a safety sign, not something to keep resetting.
Leaking heater
Leaks can come from a joint, the tank or a valve. Send a photo of where the water is coming from.
New heater installation
Instant or storage. Tell us the model and the bathroom layout so the quote covers what is needed.
Element or thermostat repair
Parts are named in the quote so you can see what is being replaced and why.
Relocating a unit
Moving an existing heater to a new spot. Send photos of both locations.
How pricing works
A clear quote, before anyone turns up.
We do not publish a price list, because no two jobs are the same. Send a photo and a few details on WhatsApp and we connect you with an available pro, who sends a quote for your job.
What shapes your quote
The job itself
What needs doing, how big it is and whether it is a repair or a replacement.
Parts and materials
Listed separately in your quote, so you can see what you are paying for.
Access and building rules
Height, tight spaces, condo permits and working-hour rules can change the work involved.
Extra work only with your yes
If the pro finds something else on site, we expect it to be raised in the chat with a revised quote. Extra work is for you and the provider to agree.
The provider sends a quote on WhatsApp before any work starts. Extra work is for you and the provider to agree on first.
Electrical safety
Water and mains power: read this before you touch the heater.
A water heater joins mains electricity and water in one small box. Switch it off at its isolator or the breaker before anything else, and do not open the casing yourself, especially with wet hands or while standing in a wet bathroom.
Keep the heater switched off and message us straight away if the breaker trips repeatedly, you smell burning, you see sparks or scorch marks, or water is leaking near the wiring or socket. Do not keep resetting the breaker.
Installation and wiring changes should be done by a competent pro, not as a DIY job. [REPLACE] state which licence or registration the attending pro holds once the owner confirms it.
How it works
Four steps. One WhatsApp chat.
No calling around, no guessing who to trust. We find a vetted pro who is available and keep you updated.
- 01
Tell us the problem
Message us on WhatsApp with a photo or short video and your area. That is all we need to start.
- 02
Get a quote first
We look for an available pro, and a clear quote reaches you on WhatsApp before any work starts.
- 03
Your pro comes over
A vetted pro from our network comes at the time you agree with them.
- 04
Job done, you check
You check the work and pay the provider as agreed. If something is not right, raise it with the provider; we can help relay messages.
Start on WhatsApp
Coordinators online 24/7
ProSquad vs a random contractor
Why people stop guessing on water heater repairs.
Common complaints about repair visits, and how we handle each.
Random contractor
ProSquad
It cannot wait
Random contractor:No hot water in the morning and nobody to call.
ProSquad:Coordinators are online 24/7, including nights, weekends and public holidays. We look for an available pro who can come soonest. When a pro can attend depends on who is free.
Diagnosis
Random contractor:"The heater is finished, buy a new one" with no explanation.
ProSquad:The likely fault and the options are explained in the chat.
Price
Random contractor:A price said after the heater is opened.
ProSquad:A quote before booking; extra work only with your yes.
Right pro
Random contractor:Unsure whether you need a plumber or an electrician.
ProSquad:The coordinator matches the job to a suitable vetted pro.
If something goes wrong
Random contractor:You only have a phone number.
ProSquad:Everything is in one WhatsApp thread, so there is a record, and a coordinator can relay messages between you and the provider.
Where we arrange water heater jobs
KL and Selangor.
Message us your neighbourhood and we will confirm if a pro can reach you.
- Kuala Lumpur
- Petaling Jaya
- Subang Jaya
- Shah Alam
- Puchong
- Ampang
- Gombak
- Klang
FAQ
Common questions, straight answers.
Common causes are a failed element or thermostat, a supply problem, or a tripped breaker. Send the heater type and a photo and the coordinator will help narrow it down before booking anyone.
Treat it as a warning. Switch the heater off, do not keep resetting the breaker, and message us. Tripping can point to a fault in the heater or the wiring that should be checked by a pro.
Switch off the power and close the water supply to the heater if you can do so safely, then send a photo of where the water is coming from. Do not touch the heater if water is near the wiring or socket.
It depends on whether it is an installation or a repair, the heater type and any parts. You get a quote on WhatsApp first, with parts shown apart from labour, and extra work only goes ahead if you agree.
Yes, both types are on our list. Tell us the brand and model if you know them, or send a photo of the label.
Coordinators are online 24/7 on WhatsApp. Visit times are agreed with you in the chat.
Get your water heater quote today.
Send the heater type, the problem and a photo. You get a quote before anyone is booked.
Coordinators online 24/7