Coordinators online 24/7

ProSquad
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We look for the soonest available pro

Plumber in KL, price agreed first.

A burst pipe, no water or a toilet overflowing? Message us on WhatsApp any time with a photo. Coordinators are online 24/7, including nights, weekends and public holidays, and we look for a vetted pro on our network who is available and can get to you soonest.

Extra work, like replacing a part, only goes ahead after you say yes in the chat, with a photo and a price.

A plumber fixing a pipe under a kitchen sink in a Kuala Lumpur home

Example job ticket

Upfront quote

Leaking tap, kitchen sink

Quote
Confirmed on WhatsApp
Arrival
Window agreed with you
Pro
Vetted, on our network
  • Fast, any time

    Message any time, nights and weekends too. We find an available pro who can come ASAP.

  • Vetted pros

    Every pro on our network is checked before they join.

  • Quote before work

    The provider sends a quote on WhatsApp before work starts.

  • Coordinators 24/7

    A real person on WhatsApp who can relay messages between you and the provider.

What we arrange

Plumbing jobs we line up across KL and Selangor.

Most requests are one of these six. Not sure which one it is? Send a photo and the coordinator will tell you honestly, including when a simple fix is enough.

  • Leaking pipes

    Dripping joints, wet walls or ceilings, and a water bill that keeps climbing. The pro finds the source first, then quotes the repair.

  • Blocked sinks and drains

    Kitchen sinks, floor traps and bathroom drains that drain slowly or smell. Cleared by hand or machine depending on the blockage.

  • Taps and mixers

    Dripping, stiff or broken taps repaired or replaced. Bring the model if you have chosen one; otherwise ask the coordinator what fits.

  • Pipe repair and replacement

    Cracked or corroded sections, burst joints and short pipe runs replaced. Bigger re-piping is quoted after seeing photos.

  • Toilet and cistern faults

    Running cistern, weak flush, loose bowl or a blocked toilet. Most are a valve or flap, not a full replacement.

  • Low pressure and water meter checks

    Weak flow at one tap or the whole house. Often a clogged aerator or valve, sometimes a hidden leak. We check before quoting a bigger job.

How pricing works

A clear quote, before anyone turns up.

We do not publish a price list, because no two jobs are the same. Send a photo and a few details on WhatsApp and we connect you with an available pro, who sends a quote for your job.

What shapes your quote

  • The job itself

    What needs doing, how big it is and whether it is a repair or a replacement.

  • Parts and materials

    Listed separately in your quote, so you can see what you are paying for.

  • Access and building rules

    Height, tight spaces, condo permits and working-hour rules can change the work involved.

  • Extra work only with your yes

    If the pro finds something else on site, we expect it to be raised in the chat with a revised quote. Extra work is for you and the provider to agree.

The provider sends a quote on WhatsApp before any work starts. Extra work is for you and the provider to agree on first.

Message us for a quote

Plumber or tukang paip?

Plumber, tukang paip, 水喉师傅: same job, same pros.

People in KL search for "plumber", "tukang paip" or "plumber near me" and mean the same thing: someone who can fix the water problem at home without a runaround. We use whichever word you do.

If a leak is active, turn off the water at the main valve or the isolation valve under the sink while you wait. Photos of the leak and the pipe help the coordinator quote accurately.

Got a plumbing problem? Message us on WhatsApp in BM, English or Chinese. We reply in the language you use.

How it works

Four steps. One WhatsApp chat.

No calling around, no guessing who to trust. We find a vetted pro who is available and keep you updated.

  1. 01

    Tell us the problem

    Message us on WhatsApp with a photo or short video and your area. That is all we need to start.

  2. 02

    Get a quote first

    We look for an available pro, and a clear quote reaches you on WhatsApp before any work starts.

  3. 03

    Your pro comes over

    A vetted pro from our network comes at the time you agree with them.

  4. 04

    Job done, you check

    You check the work and pay the provider as agreed. If something is not right, raise it with the provider; we can help relay messages.

Start on WhatsApp

Coordinators online 24/7

ProSquad vs a random plumber

Why people stop gambling on a number from a group chat.

These are the complaints that come up again and again in KL community threads. Here is how we handle each.

  • It cannot wait

    Random contractor:A burst pipe on a Saturday night and nobody picks up.

    ProSquad:Coordinators are online 24/7, including nights, weekends and public holidays. We look for an available pro who can come soonest. When a pro can attend depends on who is free.

  • Showing up

    Random contractor:Vague "afternoon", then a no-show or a late call.

    ProSquad:Timing is agreed with the provider in the chat, and a coordinator can relay updates if it moves.

  • Price

    Random contractor:A figure said in passing, and a bill that grows once the pipe is opened.

    ProSquad:A fixed quote with parts itemised is confirmed on WhatsApp before any work starts.

  • Upsell

    Random contractor:"The whole pipe must be changed" with no proof and no time to think.

    ProSquad:Extra work is raised in the chat with a photo and a price; it only happens if you agree.

  • If something goes wrong

    Random contractor:You only have a phone number. If the leak returns, good luck.

    ProSquad:Everything is in one WhatsApp thread, so there is a record, and a coordinator can relay messages between you and the provider.

  • Your regular plumber retires

    Random contractor:Back to square one, asking friends for another number.

    ProSquad:Your job history stays in your chat, so you can ask for the same pro again or a new one.

Where we arrange plumbers

KL and Selangor, neighbourhood by neighbourhood.

Tap an area for local notes, or just message us your neighbourhood.

FAQ

Common questions, straight answers.

It depends on the job: what is wrong, how easy the pipe is to reach, which parts are needed and, in a condo, management rules. Send a photo on WhatsApp and a coordinator gives you a fixed quote before any work starts.

Mainly the size of the job, access (behind a wall, in a ceiling, high floor), the parts needed and any condo rules on working hours or lift use. The quote lists labour and parts so you can see what you are agreeing to.

Yes. Tell us if the water drains slowly or not at all, and whether more than one drain is affected.

Turn off the water at the main valve or the isolation valve near the leak, switch off power to anything that is wet, and send us photos. We then agree an arrival window and a fixed quote with you.

Ask for the fault, a photo and a price in writing before agreeing. With ProSquad that happens in the WhatsApp chat: nothing beyond the agreed quote is done without your yes.

Send a WhatsApp message with your area, what is wrong and a photo. A coordinator replies with a fixed quote and the next arrival window.

Yes. Tell us the block, unit and any rules about working hours, deposits or lift booking. The coordinator arranges the visit around them.

The WhatsApp thread holds the quote, the date and the photos, which is useful for handovers and deposit discussions. Ask the coordinator if you need the job details summarised.

Get your plumber quote today.

Send your area, what is wrong and a photo. You get a fixed quote before anyone is booked.

Coordinators online 24/7